Refund policy
RETURN & REFUND POLICY
At Shopycart, customer satisfaction is our top priority. We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with proof of purchase.
To start a return or exchange, contact us at:
📧 support.shopycart@gmail.com
📞 9137807837
If your return is approved, we will provide return instructions. Products sent back without contacting us first may not be accepted.
DAMAGED OR WRONG ITEMS
Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect product, contact us immediately so we can resolve the issue quickly.
NON-RETURNABLE ITEMS
Certain products such as personal care items, customized products, sale items, and gift cards are non-returnable.
REFUNDS
Once your returned item is received and inspected, we will notify you regarding approval of your refund. Approved refunds are processed within 7–10 business days to your original payment method.
For any support or questions, feel free to contact us anytime.
Thank you for shopping with Shopycart ❤️